Service Uptime Guarantee in Cloud Web Hosting
We guarantee 99.9% network uptime for every single cloud web hosting account on our servers. We use an avant-garde cloud hosting platform where each and every part of the hosting service is addressed by a separate cluster of servers, so if one server fails, the other ones inside the cluster are going to take over right away. The cloud platform also lowers the overall load greatly, and so the hosting service is far more stable when compared with a service by which everything runs on a single machine and your Internet sites are going to perform in the very best way. We also have redundant Internet lines and diesel-powered backup generators to ensure that your sites will remain online no matter what. Hardware and software firewalls guarantee the adequate operation of our web servers in the event of DDoS attacks while in the case of any software issue, we have admins overseeing the machines 24/7.
Service Uptime Guarantee in Semi-dedicated Hosting
When you purchase a semi-dedicated server solution through us, you are going to enjoy a guaranteed 99.9% uptime. Your account is going to be set up on a cutting-edge cloud web hosting platform with a load-balancing system that basically eliminates any downtime. The files, emails, stats and databases are all handled by their own clusters of web servers, so even when there's a problem with one server, your websites will not be affected in any way. This enables us to offer a far more stable web hosting service compared with companies which run everything on a single machine where a problem with a single service can take the entire machine down. In order to avoid infrastructure complications, our data centers employ various Internet providers and powerful diesel generators, so whatever happens, the servers will keep operating without any interruptions and your sites will remain operational. Any software problems are going to be addressed without delay by our expert group of admins that monitor all web servers 24/7.
Service Uptime Guarantee in VPS
All of our Virtual Private Server packages feature a 99.9% uptime warranty. The stability and availability of the service is guaranteed by several Internet providers and diesel backup generators. In addition, we work with new hardware for the physical hosting servers where the VPS accounts are set up to prevent any possibility of hardware dysfunction and each part has been tested extensively. The safety of your information is guaranteed by using enterprise-level hard disks working in RAID and the uptime guarantee time includes all maintenance procedures, so your websites will be working practically without any disruptions. Our competent professionals will resolve promptly any software issue which may surface, so even if there's a problem with another virtual private server account on the physical web server, your VPS shall not be affected. The web server uptime is listed on our internet site and not concealed in our Terms of Service since we can keep our promise and provide an exceptionally reliable hosting service.
Service Uptime Guarantee in Dedicated Hosting
All of our dedicated plans come with a 99.9% server and network uptime guarantee and routine maintenance procedures are part of the other .01% of the time. We check out each and every server extensively before we hand it over to the client and we employ new hardware components in order to avoid any chance of hardware failures. Any unforeseen software difficulties will be resolved immediately by our system administrators as they keep an eye on all machines 24/7. To avoid infrastructural difficulties, our data center facility in the downtown area of Chicago uses powerful diesel backup generators, while the connectivity to the machines is guaranteed by redundant fiber lines from several backbone Internet providers. To be on the safe side, we've got hardware and software firewalls, so even if your sites are flooded, we can respond instantly and filter the unwelcome traffic before it reaches your dedicated server and interrupts the proper operation of your sites.