Help and Support Channels

  • 1 hour ticket response time
  • A 60–minutes Inquiry Reply Warranty

  • Our crew of technicians will try their best to reply to your help inquiries within approximately 1 hour. If, however, the problem you have experienced requires the assistance of the Admin =Team,= we will forward the ticket to the technician on shift and will post a note to tell you.

  • Top quality support service
  • Top–class Customer Support Service

  • We are on–line for you 24x7 to supply advices and customer support and also to aid you with any problem that you could possibly run into when organizing your virtual server. We can help you with all installed in advance packages, such as your OS, server management panel (depending on the VPS type) and the Online Control Panel made entirely by our developers.

  • Intuitive help center
  • An Intuitive Help Zone

  • In the Online Control Panel that is offered for free in your virtual server, you can easily find an interesting Help zone, that features all you need to be informed about when monitoring your internet sites and software packages. We have included a wide range of how–to reports and video courses that demonstrate the primary web site supervision duties in an understandable manner.