Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • The Help section included in your Online Control Panel offers a selection of help articles and regularly asked questions. Aimed towards resolving any common issue that you could possibly encounter, they are compiled by our support team of competent techs.

  • Top quality support service
  • Tutorial Video Clips

  • We have prepared a collection of instructional video tutorials that visually show how to deal with a common problem connected with your cloud web hosting services account. You can find the video lessons in the Help section.

  • Intuitive help center
  • A 60–Minute Ticket Response Guarantee

  • We back up our semi–dedicated servers with a 24x7 help desk support service and a one–hour ticket response guarantee. Our proficient tech support engineers will be online 24x7x365 to reply to your enquiries and to troubleshoot any problem that you might come across. Just open a helpdesk ticket from the Help Center and we will reply to you instantaneously.