Customer Support Channels
A 1–hour Response Guarantee
Our customer assistance team is trained to speedily attend to all cloud web hosting services users’ requests and information demands. Via our ticketing system, you’ll be able to post your question and a support crew representative will likely get back to you in only max one hour. In fact, practice has shown that the standard reaction time frame is Twenty minutes.
A Top–quality Support Service
Our assistance service is supplied by a group of professional experts who will be ready to answer your query immediately. You could get in touch with the support team by starting a tech support ticket from your Online Control Panel or by sending us an e–mail. On business days, you can also contact us on the phone or use the online chat solution.
An Intuitive Help Section
If you wish help while performing tasks within the Control Panel, you’ll be able to always click the Help button and pick your concern in the list of posts that will came up. We have also turned the vast majority of articles and reviews into training videos. The catalogue of video tutorials will load if you pick the Videos option available in the top right angle.