Help and support Channels

  • Video Tutorials
  • Video Courses

  • Learn fairly quickly easy methods to alter a file or move a database via our range of how to video training.

  • F.A.Q.
  • A F.A.Q. Section

  • Our Help Center incorporates a long listing of Frequently Answered Questions that go over all the elements of our Online Control Panel.

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  • Ticketing System
  • A Ticketing System

  • Our support team is at your disposal 7 days a week to answer your tech requests. Expect a solution in up to 60 mins after you have handed in your ticket.

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Types of Help and Support

  • Shared Hosting Support
  • Cloud Web Hosting Help & Support

  • If you need advice running your cloud web hosting services account, or need more resources for your sites, simply let us know and we’ll give you the best response.

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  • VPS Hosting Support
  • VPS Help And Support

  • Seeking help working with the SolusVM admin panel? Your VPS is misbehaving? Just notify us, we are all set to support you.

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  • Dedicated Hosting Support
  • Dedicated Hosting Guidance

  • If you want quality help and advice from an admin technician or need to enhance the configuration of your dedicated hosting server, let us know.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • Should you have any difficulties with your semi-dedicated server or require assistance with a particular challenge, don't think twice to make contact with our expert staff of support engineers. They are available 24/6, all set to help you.
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